TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
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What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
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How TeamViewer Differs From Its Competitors
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Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(2487)Attribute Ratings
Reviews
(1-25 of 267)Companies can't remove reviews or game the system. Here's why
April 01, 2024
TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through TeamViewer and works very satisfactorily. We not only use this tool for our internal tech teams but also with our non-tech teams to resolve their laptop and other software issues by remotely controlling their machines. Our sales team uses this for talking to customers and potential clients as well.
- Seemless communication which includes chat, call, video and more
- Access and take control of the remote laptops and computers to resolve issues.
- Augmented Reality is helpful in certain cases like resolving hardware issues, cabling etc.
- While using Augmented Reality, sometimes the lines that we draw has lag on the other side.
- Video calls do get hung sometimes, it was not due to network something on the software side.
- Chat could get more friendly GIFs and emojis.
March 01, 2024
TeamViewer, the invaluable IT tool!
Score 9 out of 10
Vetted Review
Verified User
TeamViewer is our go-to for remote access and one-off application installation for the enterprise! It has become an invaluable tool for us to manage our now fully remote workers and cloud based backend. We can fully access and troubleshoot remote machines anywhere in the world, saving the organization who knows how many thousands without need for offices and server room space, and hundreds of hours of potential downtime when problems could not be resolved quickly and easily.
- Complete remote access is easy and smooth, almost never any latency
- File transfer is a breeze
- Console quickly shows when a machine is offline which can be invaluable
- There have been issues lately with Mac agents installation, in particular lost functionality after OS upgrade
- It seems like the file transfer window cannot be minimized or moved while in progress so it blocks any other actions
February 21, 2024
TeamViewer, Remote to the Future
We use TeamViewer to control and work on employees computers. We have about 15 remote workers and TeamViewer works great. We can install software, Chat, and pretty manage the whole computer with TeamViewer. It is great that we dont have to use VPN to connect to it can connect anywhere in the world with the ID and Password.
- Fast and secure connection
- Chat feature works well
- Monitoring and Asset Management
- I would like to be able to send commands in the background
- It would be nice to have a backstage option to join with out user being aware
- I would like to be able to send install jobs to computers with physically remoting on.
February 05, 2024
TeamViewer is essential for me to provide remote IT support
We use TeamViewer to provide tech support for problems that don't require a home visit, or where a home visit would be more trouble than it is worth. These appointments can be for any kind of computer problem a home user could experience. We have around 40 such digital appointments every day, and these typically are all on Windows computers. We also rarely use TeamViewer for support on Android, iOS, or macOS devices.
- Easy connecting
- Smooth controls
- Diverse use cases (Windows/Mac/phones...)
- Automatic reconnecting on restart
- Interrupting other calling software during connections
- Clearer instructions from QuickSupport downloading to connecting
- Very different starting screens across different versions
February 05, 2024
TeamViewer is the best remote support tool out there
I use TeamViewer to log in remotely to our customers across North America and fix software issues or conduct trainings. TeamViewer allows me to help customers remotely without them having to fully grasp the knowledge required to troubleshoot via phone. it also helps for people who require remote support on a machine that is not their own PC or Mac. Our customer base has lots of stations setup that require an easy access point for troubleshooting. The ID and Password method works well for this.
- Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
- It uses the full monitor instead of a browser
- File transfers are a breeze
- Chat functionality works well too
- Multiple sessions at once and viewing multiple monitors easily
- Better explanation for end user where you log in when their admin privileges are locked down.
February 05, 2024
TeamViewer Review
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am rarely on-site, I need to be able to connect to all of these computers quickly and easily at any time, 24/7. I have a paid business license which allows me to connect to any number of computers running the TeamViewer application from up to three registered computers. When I logon to my account from one of these three computers, I have links to all of the computers that I support.
- Connects quickly.
- Video quality is excellent.
- Sound from the remote computer may come through, depending on the setting you have in place.
- The TeamViewer interface allows you to put the computers you support into meaningful groups.
- Each computer that you keep a shortcut for has a place for note specific to the computer that I have found to be helpful.
- Sometimes when you try to connect, the video will hang with an error, something about "adjusting video parameters" or something similar to this wording.
- Sometimes, the response on the remote computer is delayed and it's hard to know if the problem is a network problem on the remote end, or if the Team Service happens to be running slow (which happens occasionally.
- My Business license only allows me one active channel at a time, so if I forget to disconnect from a remote session on one of my three licenses computers, I will have to go back and disconnect this session before being able to connect again from my other 2 licensed computers.
- It takes a long time to get an email response from support when you send problems in (usually a day or two).
- TeamViewer recently made changes to the user interface that were, in my opinion, not very intuitive. With this, if you go to their website to download their application, there are now several versions to choose form and it's hard to a average user to know which one to download.
January 29, 2024
TeamViewer review by Muhammad Waheed Ensari
I have been using TeamViewer for last 7 years. Most of our clients are in different cities across Pakistan and going there wastes time and resources. With TeamViewer we overcame this problem and now I've been using TeamViewer it to install and implement accounting applications like QuickBooks, Zero, Zoho Books etc for my clients.
- Remote Access
- Unattended Access
- Maintaining Computer Applications
- Sometimes System is slow
- Built-in voice calling
- Lite mode needed
January 29, 2024
One of the best remote tools
In this era of remote work or home office, all organizations need tools, technologies and applications that address different aspects of this work, such as security, resilience or availability. In our university, the use of applications or platforms to connect remote workstations was fundamental during the pandemic. Now the home office continues to be present in different areas not only administrative but also academic. TeamViewer in certain cases functions like an alternative of our main platform of remote work.
- Easy to use for novice users
- Highly secure in the complex context of remote work
- Most of the communication functions for remote control in this type of application
- Easy acquisition process for enterprise environment
- More intuitive client application
- Simplify the user interface
- Get more options to meet network requirements for users with low or stable connectivity
January 29, 2024
When You Need Instant Remote Access
I use TeamViewer daily to remote into clients computers and fix problems. It does have its quirk sometimes, but generally it works very well. My partner also can collaberate with me in a remote session if there is something that needs additional ideas or help. It has been our go to Remote access tool for 15 years. We also use the Quick Support tool on the fly.
- Quick Remote access
- Can use from my mobile phone
- Ease of setup
- Ease of use
- Sometimes does not connect
- Display name changing
- Mac accessibility
January 25, 2024
TeamViewer - Efficient and powerful remote control software
I use TeamViewer to easily gain access to workstations and servers for the companies that I service. This allows me to be remote as well as the ability to provide faster service vs travelling to each location to perform maintenance or troubleshooting.
- Very easy to use
- Mobile friendly
- Fast, efficient and doesn't bog down the client machine with "bloatware"
January 24, 2024
Managing remote unmanned sites in remote locations.
TeamViewer allows us to connect to and control remote computers and devices. We look after unmanned fuel stations and being able to monitor and connect to the machines and servers quickly is sometimes mission critical. Providing technical support and troubleshooting for users on site and our clients is our core business. TeamViewer allows us to do this securely and efficiently.
- Quick and responsive control of sites, even ones with slow connections.
- Accurate machine status despite sometimes flaky connections.
- Sending commands to machines.
- Adjusting view preferences.
- Better user support when making requests.
- TeamViewer signing out unexpectedly.
- Display timeout period after connections have aborted frequently due to bad or slow internet.
- Allow for disabling of pop ups and prompts i.e update prompts or review requests.
January 24, 2024
I Loved it and recommended for use.
I usually use it to control someone else's computer remotely, when a friend, a client, or a customer is unable to set up something or facing some troubles while dealing with some technical things. In my office, I used it to solve the problems my client was facing overseas. I was able to access his computer remotely and I was able to fix the email connectivity issue that he was having in his computer.
- Remotely access computers
- File Sharing
- Chat through voice or text
- The speed needs some work
- The security is good but sometimes it doesn't connect even with the correct password or Username
- If other user is non technical then matching latest versions and then connect is very difficult.
January 24, 2024
Great Remote Tool!
We use TeamViewer to support our staff internally and easily. We have purchased an organizational license for this. We also use this to keep track of the devices that we have and also remotely manage some of the devices that needs patching. The tool is very responsive but does need an update from time to time.
- Remote Access for troubleshooting
- Assset Tracking
- Communicating with client
- Asset Management System
- Updates could be less frequent
- Client Version control
Creating international Links to Windows server systems at customer side to support their system setup and data analysis.
As well as inviting potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform.
As well as inviting potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform.
- Give us internationally active remote access to DIAMES servers at customer side for support issues.
- Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
- Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
- Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
- We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with AnyDesk for example.
- It's fast and very reliable.
- We think that TeamViewer is a very secure platform.
- We like to use new feature and functions when they get available.
January 24, 2024
By Missi Monroe
To assist clients hands on - to see what they are seeing - so they can see what I do and not guiding the end user in a blind grey haze.
- privacy the password change for each session
- print to remote printer with ease
- stays logged in until forced out by choose, power loss, etc
- when highlighting a numeric box of content, I can't type over, i have to delete the content first then repost
- not user friendly to the computer illiterate invitee who is downloading/installing for the first time
- move the " 2nd monitor option" over to actions not view
January 24, 2024
The best remote support application ever.
We were using different software to share screen during pandemic day to enhance productivity but most of the time we got limited functions or server issues. As a result, we used to lost multiple productive hours. We were looking for an application who can sort out day on day remote screen sharing issue and should have no security lags. TeamViewer solved our issue with no further issues.
- Remote screen sharing- since we are working with a large team, we need to manage the system. TeamViewer does it.
- Installing new applications remotely and Safely.
- Troubleshooting the IT and application issues like emails are not syncing. Failure of Excel loading etc.
- Video Support within the application would be highly recommended.
- Software can be more lighter.
- The login to other system should be done by OTP rather then session passwords or long codes.
January 23, 2024
The best help any support team needs!
TeamViewer is a fantastic tool used by our support team and engineers. Our support team use it with clients to help diagnose configuration problems with their AV kit. Our engineers also do the same, but mainly for quick remote changes to any control programs for both video and audio systems if the code needs changing on the fly.
- Fast response to reach customers
- Incredible quality and speed
- Intuitive UI
- Personal plans for non business users.
January 23, 2024
TeamViewer the Future of Support
We use TeamViewer for support of desktop / laptop computers both on site and remote.
- Windows updates
- teaching / showing customer process..
- logging in a admin
- the updates are not always easy or straightforward.
- 2fa with share codes would be awesome..
- road map of product updates
January 23, 2024
TeamViewer: Unleashing power of Remote Colloboration
TeamViewer is used in my organization mainly for remote support and collaboration. The main buisness problems it helped me in solving are virtual meeting, presentation, secure document access and authorization. The scope of my use case is mainly revolves around remote work and collaboration and allowing members of to collaborate in real time.
- Collaboration: great SECURE access of shared documents in real-time
- Streamline collaboration on projects
- ensuring secure access to specific documents to authorized memebers only.
- Resolving techincal issues remotely.
- Performance issues in low-bandwith situation / slow-internet connections
- Missing project management integration
- Absense of offline functionalaity to work offline
- Missing customization options for users per their needs and interface
January 23, 2024
Dear TeamViewer - You Need More Price Options
I have over 100 computers that I manage using TeamViewer across the country. It has been extremely useful to me, however, the price has almost doubled since I had started paying for their service five years ago from $600+ to almost $1200 per year. There are competitive companies that offer the same service for $199 per year. Although they have been great, I will be forced to switch.
- makes it easy to help clients
- assist any time anywhere even from my phone
- help troubleshoot issues with other support companies even when I am not there.
- smaller packages for smaller businesses.
- Charge less money.
- Change that awful new interface
January 23, 2024
TeamViewer and the ease of remote support
TeamViewer is the go-to for remotely accessing and supporting our customers. The ability to create an inventory of customer connections and manage them effectively has become keystone of remote support. The customisation of the support portal and QuickAssist option make supporting customers easy, effective and almost seamless. Additionally, the options available make streamlining the experience at both ends a breeze.
- Easy access - clients for numerous operating systems
- Works with or without and account
- File transfers are seamless and fast
- Erroneous detection of commercial use
- Nothing more to add. Works very well.
January 23, 2024
Secure Remote Access through TeamViewer
We use TeamViewer in our organize for our IT support team to access our PCs to troubleshoot the problems related to software or any other tool, and resolve those problems remotely. So, we don't need to take our PCs and laptop to the IT department for troubleshooting, and IT people don't need to come to the operations department to check the issue.
- By using TeamViewer, our IT support team has been able to solve the problems very quickly
- Since we can refresh the password, the security of the session is assured, so the same IT support consultant can no longer access my PC with the same password.
- Files can be moved and copied through out the PCs, so that the required files, tools can easily be moved and installed through the session
- Sometimes, it is taking a bit of time to start the session (the incoming connection to load), so that the initializing time of the session can be increased
- There's no option to create own ID as Your ID. So, it will be user-friendly if we can generate our own TeamViewer ID in our desired way
- When the network connection is changed (connected to a VPN while the session is active), the session gets disconnected, and sometimes have to restart the TeamViewer, so it's better if TeamViewer can identify the network connection changes automatically and automatically reconnect using the new network.
Our small business was using TeamViewer to remotely connect to client devices and internal devices within our network. The goal was to easily and securely do the work on remote devices, to change configurations, debug problems, reduce errors and simplify internal processes. These are key business objectives for our business
- Remote networking
- Remote bug fixing
- High security
- Cost
- Customer support
- Client onboarding
January 22, 2024
TeamViewer - Best Way to Remote Monitor Your Team and Clients
We are an ICT Solution Provider company and we use TeamViewer Solution for remote support, remote access, and even for online meetings during solving problems remotely. It allows us to assist our clients remotely specially to solve their network related issues. We can also work with colleagues from anywhere, stay connected with remote devices and office servers through it.
- Accessing a remote desktop, laptop, server or network device
- Remote guidance to customers by taking over the laptop or desktop of the customers
- Supporting through NOC during weekends and holidays
- Helping a young recruit remotely while supporting a client
- Checking office servers from a remote location
- The online meeting feature needs improvement
- File sharing needs to be improved
- A trail log of all the access and changes done during remote support
January 22, 2024
a simple way to connect to our customer and agents
we use teamviewer for supporting our agent of selling, they have installed it on work android samsung tablet and we support them in various problem. We also use quick support to let our tecnician connect to our pc or servers and solve problem ,installa new software, give assistance and similar
- fast connection
- great quality
- ease of use
- the app si very slow at the start
- very expensive
- vocal chat is not perfect